According to the The Houston Chronicle, commercial insurance is one of the most important, and complex, investments you can make in your business. But you already know this. Some agents or agencies, who themselves may not understand the complexities of the products, may leave you with gaps in coverage, with promises of saving money.
However, not all insurance agencies are like this. Indeed, The Houston Chronicle goes on to say that, because commercial insurance is so complex, small business owners should work with a reputable agent-like the ones at PLR Insurance-who can create a policy that will work for their business.
So the question is--how can you tell the difference between a reputable agent and one that is simply trying to sell you something?
PLR recommends following these helpful tips.
1. Your insurance agent should know your business
While not every insurance agent will know everything about your particular business, if an agent is writing a policy for your business, at the very least, he/she should have done some preliminary research about how your business functions. If an agent has offered to write a policy for you but doesn’t really seem to know anything at all about how your business works, this is a red flag.
2. Your insurance agent shouldn’t use complex insurance lingo
This one can be tricky. While it’s true that you want your agent to be knowledgeable and to “talk the talk,” what you don’t want is for you agent to be using complex insurance words to try and confuse you. If it seems like your agent never really explains anything to you in plain English and, instead, you leave meetings more confused, it’s time to find a new agent.
3. Good Communication
For small business owners, time is money. If your agent is not communicating in an efficient, effective way, it’s costing YOU money. You shouldn’t be forced to go for a treasure hunt on your agency’s website any time you have a question. If this is what currently happens, you should think about a change.
At PLR, we firmly believe that our customers deserve the best customer service--from real people. When you have a question for us, just pick up the phone and call. If you prefer online, send us an email. If you’d like to talk in person, swing by the office! All of our contact information can be found here.
Commercial Insurance Agency in Bloomington, IL
If you’re in the market for a commercial insurance agency, you should try PLR! We promise to do all of the things mentioned in this article, plus more! For efficient customer service, contact PLR today.